Delivery & Returns
Delivery
- Shipping within 24 to 48 working hours(excluding weekends and public holidays).
- Estimated delivery: 5 to 10 working daysdepending on your country.
- Free deliveryon all orders.
- A confirmation email and tracking number will be sent to you upon shipment.
Returns and withdrawal
You have 14 days after receiptto exercise your right of withdrawal.
To be eligible, the item must be:
- nine,
- not used,
- in its original packaging,
- accompanied by proof of purchase.
Return shippingcosts are your responsibility. We strongly recommend shipping with tracking and insurance.
Any return not respecting these conditions may be refused.
Return procedure
- Contact usat the following address: (PUT EMAIL HERE!!!!!!) indicating your order number and the reason for the return.
- Receive our instructionsby email (return address, label if applicable).
- Carefully packthe product in its original packaging, with all its accessories.
- Ship the packagewithin 14 days of your request, using a tracked service.
- Retain proof of shipmentuntil refund confirmation.
Refund
- Reimbursement is made within 14 daysafter receipt and inspection of the returned product.
- It covers the price of the productas well as the initial delivery costs.
- The refund is made via the same payment methodused for the purchase.